Front of House Team Members

We are currently looking for FOH Team Members to play a vital part of our restaurant team. The ideal candidates will have experience and passion delivery first class hospitlaity A bright, confident character with a sense of humour is vital (UK work visa or citizenship required) with a "can do" attitude. References to demonstrate ability to work under own initiative within busy, high-pressure environments are crucial.  This is a full-time, permanent position, with the potential for extension, and we expect the role to start in mid-May.  

The ideal candidate will have experience in a busy restaurant environment. Due to covid restrictions, we are running at a reduced capacity, with the requirement of tables to turned at a high pace, yet with a consistent high standard of service being provided, so the ability to work under pressure, whilst maintaining composure and a sense of humour, is crucial.

We are a Real Living Wage employer and tips are split pro rata weekly; accommodation may be available. To apply for the role please forward a CV, with cover note, to admin@croftersarran.com 

 

Responsibilities 

The responsibilities of the role will include providing excellent service to customers including: 

  • Delivering all aspects of the Steps of Service Handbook 
  • Greeting customers
  • Table management using our online booking system
  • Talking knowledgeably about our products and brand
  • Taking orders processed through EPOS
  • Running food and drinks
  • Clearing tables
  • Making drinks to order and serving at the bar
  • Cleaning glasses and equipment
  • Maintaining stock levels.

In addition to steps of service, the role will involve housekeeping duties:

  • Cash handling, including cashing up and completion of Excel worksheets
  • Administrative paperwork
  • Use of the booking system
  • Maintaining lines of communication within the business
  • Following Health and Safety regulations at all times.

 

Person Specification: 

  • Possess great customer service skills 

  • Excellent product knowledge 

  • Good communication skills – written and verbal 

  • The ability to demonstrate great teamwork. 

  • IT literate with experience of POS systems

  • Basic Food Hygiene and Basic Health and Safety Certificate are advantageous but not essential for this role 

 

 

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